Katharine C. Giovanni
Author, Speaker, Consultant

Katharine Giovanni, the world's leading international concierge training expert, has been training concierge for over 10 years. She has traveled around the country teaching workshops to groups, individuals and corporations. 

Katharine has appeared in dozens of newspaper articles, magazines, radio and TV shows around the country including ABC News Nightline, CBS News, ABC News, Delta Airlines Sky Radio, WOR Radio, the Washington Post, LA Times, the Wall Street Journal, Forbes, Women’s World Magazine, The New York Times and Conde Naste to name a few.  A dynamic public speaker, Katharine has been a speaker at seminars and conferences around the country.

She has been a meeting/event planner and concierge for over 20 years and has set up several successful businesses including TriangleConcierge,  NewRoadPublishing, Triangle International.

Katharine has trained hundreds of concierge from all over the world. She is Triangle Concierge's senior trainer and speaker, and is the author of their best-selling book The Concierge Manual. She is one of the designers of TriTrax, the world's premier concierge software, and she designs and manages Triangle Concierge's website.

Katharine is the Chairman of the Board and Co-Founder of the International Concierge and Errand Association (ICEA). 

She is also the author of the acclaimed inspirational book God, is that you?

Raised in New York City, Katharine has a B.A. from Lake Forest College and currently lives in North Carolina with her husband Ron and two children.