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We accept Visa, Mastercard and Discover. To order our products on-line, simply click on the "Add to Cart" buttons next to each product, or you may call us at 919-453-2850 and we'll take your order over the phone. To fax us your order please call
631-267-4300.
(Please note that your credit card statement will show our sister company's name of "Triangle Concierge")
Shipping
All orders will be shipped out within 2 business days of ordering. Please remember that if you choose Express Mail option the post office does NOT always guarantee overnight delivery. According to the Post Office, Express Mail normally takes 1- 2 business days. Priority Mail takes 2-3 business days.
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Going Above and Beyond
By Katharine C. Giovanni |
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$17.95
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Reach the pinnacle of customer
service by learning how to think and
act like a concierge.
Delivering customer service like a
Concierge will give you the “edge”
you’re looking for in today’s
competitive business world.
Concierge are known to provide
over-the-top customer service.
Whether you’re a business owner or
an employee, you can offer that
level of professionalism to your
clientele. Going Above and Beyond
will teach anyone who works with
the public the core beliefs and
values that lead to extraordinary
customer service.
Please click
here to read more about it |
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The Concierge Manual
By Katharine C. Giovanni |
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$29.95
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Written by industry expert Katharine Giovanni, this extraordinary guide provides all the tools you need to create a successful concierge, lifestyle management, errand service or personal assistant company. Do you want to create an on-site, lobby or corporate concierge service? Or are you looking to serve individuals? From small boutique concierge services to large corporations, this manual will help everyone! The information is all here, presented in a simple, step-by-step format!
This book answers some of your biggest questions about the logistics of running a concierge business ... How do I structure the business? What services will I offer? How do I set my fees? How do I set up my vendor service and actually get commissions? How do I create an errand service and hire employees? The basics of starting a new company, such as your business plan, brochure, website and insurance are covered. Plus ... sales, marketing tips and much more! Sure, you could do all the research and learn how to do this business yourself. Why re-create the wheel? The information you are looking for is in
The Concierge Manual. |
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God, is that you?
By Katharine C. Giovanni |
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$12.95 |
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In her inspirational book, author Katharine Giovanni shows you how to
tap into your intuitive side. Uplifting and anecdotal in nature, this non-denominational guide teaches people how to
listen by offering examples of how to receive answers back in real words and sentences. It challenges people to listen to
their inner voice in their everyday lives.
Outlining a simple, easy-to-learn technique, this book stresses that anyone can listen to
their inner voice. For those seeking clear, understandable answers or the spiritually curious, this book offers real-world examples of how to have a more personal relationship with
your inner voice.
Whether it's
your intuition or God, we all ask the question, God, Is
that You? |
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